Quality Support
At CODEL, our mission is to achieve market leadership in the field of emission monitoring through innovation, excellence, and a commitment to quality. We aim to expand our presence in the international market by fostering a positive and collaborative culture built on open communication, teamwork, and continuous training and development. Our success is driven by a commitment to learning and growth, not just within our team but also through the valuable insights we gain from our customers.
We value customer feedback as a crucial opportunity for growth and improvement, using it to refine our products and services continually. This customer-centric approach helps us stay ahead in a rapidly evolving market and ensures that we consistently meet and exceed our clients’ expectations.
Recognizing that innovation is the driving force behind our success, we prioritize the development of cutting-edge products that set new standards in emission monitoring. Our dedication to technological advancement enables us to offer solutions that are not only reliable and efficient but also adaptable to the changing needs of our global customer base.
The Crucial Role of Quality Support
Quality support is at the heart of everything we do at CODEL. We are committed to delivering exceptional product quality and outstanding service, ensuring a seamless experience from sales and manufacturing to after-sales support. Our goal is to provide fast, effective, and reliable responses to our customers’ needs, reinforcing the trust they place in us.
To uphold our commitment to quality, CODEL maintains and continually improves its Quality Management System in accordance with ISO 9001:2015 standards. Through regular reviews and updates, we ensure our processes are efficient, effective, and aligned with the highest industry standards. This ongoing dedication to quality allows us to provide our customers with superior products and services, reinforcing our position as a leader in emission monitoring.
At CODEL, we believe that our commitment to quality, innovation, and customer satisfaction is the foundation of our success and our path to becoming a global leader in our field.
CODEL Support System
CODEL Support
CODEL Support ticketing system
To access our Support System please click the image above.
Our system, CODEL Support, enables you to submit tickets directly to our technical support team for any issues you may be experiencing with a CODEL product. This platform also houses our product articles, including ‘How-To’ guides and best practices from our knowledge base.
Ask a question
For further information on any of our products, please complete our enquiry form and a member of staff will respond as soon as possible.
You can also call: +44(0)1629 814351
